Contact the Copygram team
Send us a message and we'll reply within 1 business day, in any language. For help inside the platform, use the live chat or open a support ticket.
- Live chat Ask the AI assistant in the live chat inside the platform. Open the platform →
- Support tickets For technical issues, open a ticket from inside the platform. Open the platform →
- Email Everything else, from billing to partnerships. contact@copygram.app →
- Setup guides Step-by-step guides for every platform and setting. Documentation →
701 Tillery Street, Unit 12 2589, Austin, TX 78702, United States
Questions about support
How quickly will you reply?
Within 1 business day, and you can write in any language. For help while you're setting up, the live chat inside the platform answers straight away.
How do I get technical help?
Use the live chat or open a support ticket inside the platform, or send this form with your account email, the Room and accounts involved, and what happened.
Will the team ask for my password?
No. The Copygram team will never ask for your account passwords or API keys. Enter them only in the Copygram platform.
Can I get a refund?
First-time subscribers can request a refund within 7 calendar days of the initial purchase if Copygram doesn't work for them. Renewals and upgrades are not refundable. See the refund policy.
Is there a free trial?
No, Copygram doesn't have a free trial. First-time subscribers can ask for a refund within 7 days instead.
I need more than 5 accounts. What can I do?
The largest listed plan, Advanced, covers 5 accounts. Send this form with the topic "A plan for more accounts", or email contact@copygram.app, and tell us how many accounts you run.